There are two ways to go about the whole process of applying for OTM/Nach. First case is if E-Mandate is not available in your bank. In that case, once you make the 1st payment manually for the choice of your product, you can see an option to “Automate your Payments”. Once you click on the Set-up Mandate tab, an email with a helpful guide and an OTM/ NACH setup form will be sent to your registered email Id.
You need to send a signed copy of the form as a reply to the same mail or mail the signed document to us at firstname.lastname@example.org. Once we receive the form, we will further process it for the Auto-debit facility which usually takes 15-20 days for activation.
In the second case, if your bank offers E-mandate, then the whole process can wind up within 2-5 days.